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Outsourcing Desktop

Desktop Virtualization: 5 Steps to Success. - February 2010

Avoiding the Dark Side of Help Desk Outsourcing: 11 Mistakes Buyers Make in Planning and Negotiating Help Desk Outsourcing Initiatives - November 2009

Total Cost of Ownership: Analysis of a Global Service Desk

Intel's Second-Generation vPro Platform: A Steroid Shot for Desktop Outsourcing?

Reducing costs and enhancing flexibility in the adaptive enterprise through outsourcing

Giving the Processes and the Provider Their Due

Governing Attitudes: 12 Best Practices in Managing Outsourcing Relationships

  Why You Should Consider Restructuring Your Value Chain

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The structure of financial services firms - which are comprised of several businesses, each with its own products, customer segments, and value propositions - causes internal competition for services, technology, and investments in resources and executive support. These value-chain challenges are also plentiful throughout other industries.

What is the difference in outcomes among vertical integration, accountable business units, strategic alliances, contracting, outsourcing, or spot market strategies? How should these different approaches be managed? This knowledge is essential to enterprise success.

For strategies in ensuring integrated decision-making and governance for overall value maximization, download a free copy of the Special Edition of Everest's Newsletter on value chain restructuring.

For more information, contact Neil Sylvester.

Publish Date: April 2004

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